People unprepared for the admin side of dealing with a loss
From overseeing a deceased estate, to managing a loved one's possessions - the practical responsibilities of dealing with grief involve a daunting amount of paperwork and admin, according to experts. New research by Motorway[1] found nearly half say they have never been offered administrative support when dealing with a bereavement. Three quarters say the stress of practical admin makes it harder to begin processing their grief, while nearly a third were unprepared to handle the practical tasks that follow a bereavement.
One of the most complicated responsibilities is deciding what to do with a loved one's car, with Brits admitting they'd have no idea where to begin or which documents are required. Motorway has partnered with Empathy, a bereavement support platform, to offer integrated support following loss. The partnership builds on Motorway's Bereavement Team, which provides specialist support for executors and family members selling a vehicle following a bereavement. Tom Leathes, CEO and co-founder of Motorway, said: "Selling a car after losing someone you love is one of the hardest things our customers go through.
No one should have to figure out V5 transfers and probate on their own while they're grieving."
Customers will gain access to Empathy's Loss Support Product. Clare Dodd, UK General Manager at Empathy, said: "Families should be met with clarity, compassion and care during life's hardest transitions."