Where in Britain are train delays and cancellations hitting hardest?
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A further 3% were cancelled, while 56% were on time.
Across English regions, the highest figure was in the North East (6%).
Of Britain’s 100 busiest stations, Huddersfield had the highest rate of cancellations (13%) with more than 5,500 trains due to serve the station axed.
All these stations are in the TransPennine Express (TPE) area.
Services have improved since this ended on June 15, after the operation of trains was nationalised on May 28.
The Government and industry need to sort this out and ensure services run to schedule so that passengers can travel with confidence
Paul Tuohy, Campaign for Better Transport,
Paul Tuohy, of pressure group Campaign for Better Transport, said: “We want people to travel by train so high rates of cancellations are unacceptable.
“The Government and industry need to sort this out and ensure services run to schedule so that passengers can travel with confidence.”
Reliability of services across Britain has been affected by a series of issues, including infrastructure failures and strikes by staff.
There was widespread disruption on Saturday due to a walkout by members of the Rail, Maritime and Transport union (RMT) at 14 train operating companies and drivers in the Aslef union refusing to work overtime shifts.
A Department for Transport spokeswoman said: “Ministers have been clear with operators they need to deliver punctual services, keeping delays to a minimum.
“To help make our railways more reliable, it’s crucial unions agree to reforms that will modernise the industry.”
Services can be cancelled or delayed due to a variety of causes, including adverse weather, infrastructure issues such as track or signalling faults, train faults and external incidents such as trespass
Rail Delivery Group spokeswoman
A spokeswoman for industry body the Rail Delivery Group said: “The rail industry is working hard to make sure that customers have reliable and punctual train services.
“This includes significant investment to improve infrastructure and rolling stock reliability.
“Services can be cancelled or delayed due to a variety of causes, including adverse weather, infrastructure issues such as track or signalling faults, train faults and external incidents such as trespass.
“The ongoing national dispute involving the rail unions has caused disruption to services both on strikes days and on the days either side of them, but operators have tried to run as many services as possible.”