All M5 motorway services ranked

M5 services have been ranked from best to worst by motorists with the Black Country[1] to Birmingham stretch faring the worst. Frankley services between J3 for Quinton[2] and J4 for Bromsgrove[3] on the southbound carriageway was given the thumbs down as one of the worst in the UK. Yet on the edge of Worcestershire at Strensham North, drivers raved about the stop-off near Worcester[4] on the northbound carriageway, rating it the best motorway service station on the M5[5].

The results don't include hugely popular independent Gloucester Services or Tiverton Services either. The findings came after independent watchdog Transport Focus carried out a survey on the experience of visitors to 119 of Great Britain's motorway services, according to Devon Live[6]. More than 31,000 visitors were quizzed on the country's 119 motorway services

Visitors were asked their views on everything from toilets to the service by staff, value for money of food and drink and state of electric vehicle charging. Motorists were even asked the impact that the motorway services had on their mood. The 160 miles of the popular M5 motorway runs from J1 at West Bromwich[8] it takes holidaymakers, lorry drivers and commuters down to Exeter.

See below how each one rated.

M5 services rated best to worst

1. Strensham North , run by Roadchef, between Junction 7 and Junction 8 near Cheltenham and Worcester on the northbound carriageway, was rated the best of the services on the M5 in the user survey. Of those quizzed, 99% of users satisfied with their visit.

Johnny Palmer of Pytch Air, Bonville Road Trading Estate, Bristol, moving his Boeing 727 from Cotswold Airport along the M5 to Bristol in February 2021.

2.

Exeter's Moto services at Junction 30 kept 96% of users satisfied.

3. Cullompton run as an Extra at Junction 28 of the M5 recorded 95% satisfaction

4. Strensham South Roadchef services on the southbound carriageway between Junctions 7 and 8 near Worcester also had 95%

5. Michaelwood South Welcome Break southbound on the M5 at Junction 13 at Dursley had 95% satisfaction

6. Taunton Deane North Roadchef on northbound carriageway between Junctions 25 and 26 had a 94% satisfaction rating

7. Taunton Deane South Roadchef on the southbound carriageway scored 92% on satisfaction

8. Frankley North Moto services on the northbound carriageway between Junction 4 and 3 slipped down to 92% on satisfaction

9. Michaelwood North's Welcome Break services northbound carriageway off Junction 13 at Dursley scored 91%

10. Sedgemoor Southbound Roadchef between Junction 21 and 22 of the M5 was also 91%

11. Sedgemoor Northbound , run as a Welcome Break in Somerset on the northbound carriageway had 90% satisfaction rating

12. Gordano Welcome Break south of Junction 19 for Bristol had a 86% rating with motorists

13. Frankley South Moto services on the southbound carriageway of the M5 only had an 85% satisfaction rating. It was also ranked 112th out of 119 in the whole of the UK.

The survey did not include Gloucester Services or Tiverton Services.

References

  1. ^ Black Country (www.birminghammail.co.uk)
  2. ^ Quinton (www.birminghammail.co.uk)
  3. ^ Bromsgrove (www.birminghammail.co.uk)
  4. ^ Worcester (www.birminghammail.co.uk)
  5. ^ the M5 (www.birminghammail.co.uk)
  6. ^ Devon Live (www.devonlive.com)
  7. ^ Motorists moan 'UK's tiniest' NCP car park is 'Mickey Mouse little' but there's hidden bargain (www.birminghammail.co.uk)
  8. ^ West Bromwich (www.birminghammail.co.uk)