Cromwell Tools signs distribution deal with XPO Logistics
Cromwell Tools has signed a big freight distribution deal with XPO Logistics, which will see much of its goods shipped around the country at night. Cromwell, which is headquartered just outside Leicester, has been in business 50 years, supplying products ranging from safety equipment to tools, abrasives and lubricants to some of the UK's biggest businesses. Seven years ago it became part of US parts supplier WW Grainger Inc.
It supports sectors including aerospace, automotive, transport and distribution and bigger clients include Rolls Royce, Airbus, Bombardier, Bosch and JCB. A large chunk of its sales come from smaller manufacturers, half of them one-off, online purchases. Northampton-based XPO will be used to move goods from Cromwell's Wigston base to 40 locations, much of it at night, and transport goods between satellite sites as well as collect from suppliers during the day.
XPO's IT system will provide real-time tracking, order visibility and business intelligence, as well as health and safety and customer service support. Cromwell Tools head of transport Dan Kinsey said: "Our overnight service operates at the heart of our national distribution model by connecting our branch network to our World Distribution Centre, and offers timely through-the-night fulfilment that keeps our customers' operations running and their people safe. "All Cromwell locations operate a delivery fleet that provides our customers with a high-touch delivery solution and ensures familiarity, expertise and care with each order we fulfil directly.
"The continued development of our service offering is essential to our business goal of being the easiest company to deal with. "The XPO team have produced a tailored and agile solution that protects the quality of our service and is underpinned by a commitment to deliver continuous improvement, technology that provides end-to-end traceability, and a clear focus on sustainable, safe and innovative logistics solutions throughout the duration of the contract." Dan Myers, XPO Logistics' managing director for the UK and Ireland, said: "We thank Cromwell for trusting us to continuously build on their customer experience by collaborating with their network.
"Our solution is engineered to deliver reliable results that align with Cromwell's stated purpose to keep industry working, with service innovations and time and logistical efficiencies. This important partnership has the full benefit of our expertise." XPO's UK night-time delivery service is used by brands in the fashion retail, lifestyle products, industrial and automotive dealership sectors which, it says, cuts traffic congestion and emissions during daytime hours.
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